Careers and pay
Soft skills
The skills of working with people rather than tools: communicating, persuading, negotiating, leading.
You'll hear it as
Technically she's brilliant. It's the soft skills she needs for the next level.
Why it matters to you.
They're harder to learn than technical skills, which is why they're paid more the further up you go. They're also what The Technicians MBA is for.
Related terms.
Videos.
Mentioned in 1 video, plus more on Communication & speaking.