Technical basics
UX
User experience: how easy, useful and pleasant something is to use, from the first visit to getting the job done. UI is what it looks like; UX is how it works for the person using it.
You'll hear it as
The UX research showed people didn't understand the pricing page.
Why it matters to you.
Good UX is invisible, and bad UX shows up as support tickets, abandoned baskets and churn.
Also called UI and UX.
Related terms.
Videos.
No video mentions UX by name yet. These are on the same topic, AI & the tech industry.
Why your AI work looks like everyone else's, watch on YouTube
Has someone shown you a working POC and asked what's stopping the launch? A prototype that only worked for a…, watch on Instagram
Software outsourcing is what AI really threatens, watch on YouTube
Sometimes you have to scrap it all and start fresh. It's tough, but necessary for real progress., watch on Instagram