AI
Retrieval-augmented generation
Getting an AI model to answer using your own documents: the system first finds the relevant passages, then gives them to the model with the question. Usually shortened to RAG, not to be confused with a RAG status report.
You'll hear it as
The support bot uses retrieval-augmented generation over our help centre.
Why it matters to you.
It's how most companies make AI answer from their own information without retraining a model. Answers are only as good as the documents it can find.
Also called RAG (AI).
Related terms.
Videos.
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