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Ways of working

Post-mortem

A review after something went wrong, such as an outage or a failed launch, to understand what happened and stop it happening again. Good ones are blameless.

You'll hear it as

We'll do a blameless post-mortem on Monday's outage.

Why it matters to you.

Blameless doesn't mean nobody's responsible. It means looking at how the system let the mistake happen, not at who to punish.

Related terms.

Videos.

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