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Strategy and product

Outsourcing

Paying another company to do work you used to do yourselves, often in a cheaper country, which is called offshoring.

You'll hear it as

Support's being outsourced to a partner from January.

Why it matters to you.

Work that's easy to write down as a spec is easy to outsource, and increasingly easy to automate. The safest work is the work that needs judgement and context.

Also called Offshoring.

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