Change management
Law of unintended consequences
The principle that any change will have effects nobody planned for, some harmful and some beneficial. Hybrid working, forced on businesses by lockdowns, unexpectedly made many roles more inclusive.
You'll hear it as
Cutting office space had an unintended consequence: nobody comes in on Mondays.
Why it matters to you.
You can't avoid unintended consequences, but you can look for them on purpose, and make the most of the good ones.
Also called Unintended consequences.
Related terms.
Videos.
No video mentions Law of unintended consequences by name yet. These are on the same topic, Leadership, management & mentoring.