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Technology at work

Digital transformation

A large programme to change how an organisation works using technology. The current version is AI transformation.

You'll hear it as

We've spent two years on the AI transformation and nobody uses it.

Why it matters to you.

The technology is usually the easy part. These programmes succeed or fail on change management, on whether people actually change how they work.

Also called AI transformation.

Related terms.

Videos.

Mentioned in 3 videos, plus more on AI & the tech industry.

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