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Planning and measurement

80/20 rule

The idea that a small share of causes produces most of the results: 20 per cent of customers bring 80 per cent of the revenue, 20 per cent of bugs cause 80 per cent of the crashes. Also called the Pareto principle. The numbers are a rule of thumb, not a law.

You'll hear it as

Apply the 80/20 rule: fix the five errors that cause most of the tickets.

Why it matters to you.

It's a quick way to decide where effort pays off most, and a good answer to "we can't do everything".

Also called Pareto principle.

Related terms.

Videos.

No video mentions 80/20 rule by name yet. These are on the same topic, Work-life & productivity.

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